Campaigns · 7 min read
Outbound voice campaigns that stay compliant
High-volume outbound only works when pacing, consent, and monitoring are designed in from day one.
Consent and purpose
Be explicit about why you are calling and how someone can opt out. Align scripts with local regulations and your counsel’s guidance.
Pacing and retries
Throttle attempts, respect quiet hours, and avoid hammering the same number. Quality connect rates beat raw dial counts.
Live supervision
Give supervisors campaign dashboards and the ability to pause quickly when something looks wrong.