Privacy Policy

Last updated: 11 August 2026

This Privacy Policy explains how VISYS Cloud Tech (“we”, “us”) collects, uses, and protects information when you use AI4Calling (the “Service”) at aivoice-framework.aibzr.com.

Information we collect

  • Account data such as name, email, and authentication credentials.
  • Organization data including workspace settings, agents, tools, and documents you upload.
  • Usage data such as call metadata, logs, and product analytics needed to operate the Service.
  • Payment data processed by our payment partners (for example Razorpay). We do not store full card numbers on our servers.

How we use information

  • To provide, secure, and improve the Service
  • To authenticate users and prevent abuse
  • To provide support and service communications
  • To meet legal and compliance obligations

Sharing

We share data with subprocessors that help us host, authenticate, communicate, and process payments — only as needed to run the Service. We do not sell personal information.

Retention

We retain information for as long as your account is active and as required for legitimate business, security, and legal purposes.

Your choices

You may request access, correction, or deletion of account personal data by contacting [email protected], subject to legal exceptions.

Contact

Privacy questions: [email protected]